Terms and conditions
These terms govern use of the LumiqLab website and purchases made through this storefront.
1. Orders and acceptance
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. Orders are subject to review and availability. LumiqLab may decline, limit, or cancel an order if pricing, stock, fraud, compliance, or fulfillment issues are identified.
2. Product information
We aim to describe products accurately, including key specifications, compatibility notes, and digital-delivery details when applicable. Minor differences in packaging, color, or presentation may occur. If a listing contains a material error, we may correct it and contact you about any affected order.
3. Pricing and payment
Prices displayed on the website are the prices presented at checkout at the time of purchase. Payment is processed through supported payment providers, including Stripe for card transactions. Orders paid by card are not considered complete until the payment provider authorizes and captures the transaction.
4. Physical and digital goods
Physical goods are fulfilled to the shipping address submitted with the order. Digital goods are delivered electronically and may be subject to access, download, or license terms shown on the product page or order confirmation. Unless otherwise stated, digital goods are licensed for personal or internal business use and may not be redistributed, sublicensed, or resold.
5. Shipping, returns, and cancellations
Shipping timelines, return eligibility, refund handling, cancellation options, and dispute resolution are described in our separate policy pages. Those policies are incorporated into these terms and form part of the purchase agreement between you and LumiqLab.
6. Restricted or prohibited use
You may not use the website or any purchased digital goods for unlawful, fraudulent, abusive, or infringing activity. You are responsible for ensuring that any item you order, import, download, or use is lawful in your jurisdiction. We may cancel or restrict orders where compliance or export concerns are identified.
7. Liability and updates
To the extent permitted by applicable law, LumiqLab is not liable for indirect, incidental, or consequential losses arising from use of the site or delayed fulfillment. Nothing in these terms limits rights that cannot be limited under applicable consumer protection law. We may update these terms from time to time by posting a revised version on this page.
8. Contact
Questions about these terms may be sent to info@lumiqlab.com or by phone at +1 (302) 204-3573.